Steve Lishansky on Leading Change on a Consistent and Constructive Basis Show Notes

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In this episode of Impact Teams Radio, Implementation Rabbi Tony Sherman interviews Steve Lishansky, Speaker, Coach, Facilitator, Author & Results Accelerator for CEO’s, CIO’s, leadership teams, & top technical experts. Steve is a sought after Keynote Speaker, Hall of Fame Executive Coach, and Expert Facilitator for creating Strategic Alignment™ of Leadership Teams. Steve is the founder and principal of Optimize International.


Steve Leading Change on a Consistent and Constructive Basis


Introduction of Episode

00:23 – Tony introduces guest, Steve Lishansky.

1:18 – Steve explains the context of common sense and its relationship with leadership.

1:40 – Steve shares his background and the arc of his career.

3:15 – “We have to reinvent ourselves all the time and build great client relationship.”

5:19 – The nature of the game today is how do we help our clients get what they need most even if that’s not their primary focus? And what’s the most important outcome you should be committing in yourself and your organization? Customer impact assessment is a priority for companies.

5:50 – The highest form of relationship in the professional sense is to become a dispensable partner to your client’s success.

6:30 – Give what the client needs most not just what they are asking for.

6:59 – Help the client reach the end result where they can get the maximum value.

7:12 – To become an indispensable partner, you need to help them determine what’s the most valuable, highest impact, greatest result that would make the biggest difference for them. This is the main goal of professional services training.

8:20 – What is the ultimate mission and vision of the organization? What is the most important thing for you and your organization?

9:07 – Tony asks Steve about the wins in his career and why it is important? What did it teach him about leadership?

9:25 – Steve shares about his past experiences and what he learned from it.

11:45 – It is so critical to create value. Create value proposition for your team not just for your clients. “We can be great, we can be outstanding and we can reach success”

13:01 – Change is not difficult to an organization. It will only be difficult if your proposed change is not substantial and will not give them great outcomes.

13:49 – The value has to be clear to everybody who is involved.  This is not just about the customer. As a leader of your team, your boss, your colleagues as your clients and when you start thinking about how to add value to them, you will transform every meaningful relationship into great outcome.

15:01 – Great leaders get commitment from the people they’re dealing with to get an outcome that brings value to all parties.

15:45 – To add value to anyone, you need to understand them. You must know what is important to them, what their challenges are, what their targets are and what they are hoping for.

17:08 – Know how to get the trust of the people that surround you. Make them respect you and believe in you.

18:40 – To do this, you have to be very secure with your value and ability.

19:46 – If you are able to show the clarity about the value and impact that your team and your client can get, you will surely get compensated.

20:21 – You need to know whether you have what your client needs or whether you can deliver. And they are the kind of person you want to work with.

21:23 – Implementation Rabbi Tony Sherman invites Steve for another interview.

21:40 – Episode closing.

Learning the Dynamics of the Business World to Become an Effective Leader Show Notes

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In this episode of Impact Teams Radio, Implementation Rabbi Tony Sherman interviews Tim Parker, Executive Coach, Leadership & Management Consultant and Special Project Management expert.


Learning the Dynamics of the Business World to Become an Effective Leader


Introduction of Episode

0:33 – The problem with a lot of American culture is it teaches you to chase the exceptions and not the exceptional.

1:25 – Tony Sherman and Tim Parker talk about Tim’s article in LinkedIn called “The Business Framework – A Case for Leadership”.

2:00 – Tim introduces himself and talks about his background, hobbies and favorite music.

5:11 – Tony asks Tim about the significant wins in his career that can serve as lessons for the listeners.

6:18 – How does leadership and management come together as a mix?

7:45 – “The danger in being too technical” discussion.

8:40 – Tim talks about the major struggles and road blocks that he has encountered.

10:50 – “People don’t leave bad companies, they leave bad bosses.” Discussion about how to reduce friction, reduce confusion to make sure you retain good employees.

16:18 – Giving an employee purpose can help them become dedicated to strive for better results.

17:30 – Tim talks about how he became the leader he is today.

19:01 – Understanding the value of mentorship.

22:05 – Episode closing


Mark Miller Insider Tips on Behavioral Dynamics and Common Language Show Notes


In this episode of Impact Teams Radio, Implementation Rabbi Tony Sherman interviews returning guest, Mark Miller.  Mark is the vice president of marketing of Emergenetics International.


Mark Miller Insider Tips on Behavioral Dynamics and Common Language


Introduction of Episode

00:23 – Tony introduces returning guest, Mark Miller.

1:18 –  Tony summarizes the previous interview and talks about authentic leadership.

1:40 – Mark talks about behavioral dynamics.

3:34- The things that people overlook about behavioral dynamics that may have a big impact on the performance of the team.

5:50 – Tony asks what is the relation between engagement and the team’s performance.

6:10 – “You will run the risk of losing engagement when people feel that their ideas are not being heard or recognized.”

8:24 – Mark talks about how to deal with different perspectives on a daily basis as a leader.

8:48 – Discussion about information that will allow the team to respond in a way that will fit to their behavioral dynamics.

11:36 – Conducting a weekly meeting or brainstorming will make the team feel valued and honored which can make a good impact.

13:34 – Tony asks how to start an organizational culture that will improve one on one relationship with virtual team members.

15:36 – When there is culture and awareness among the team, that’s where common language is formed among the client and team members.

16:21 – Asking directly the team members about their thoughts and ideas for a certain matter will create a bond, reduce friction and make them feel involved.

17:20 – Tony talks about the risk in building a common language like initial effectiveness.

19:20 – When you are able to build a common language, you are able to create an open arena where people can come with different perspective, then you can create trust, reduce friction and build strong relationships.

22:12 – You must be able to guide your team to explore new ways of thinking and help them get new perspective to improve their professional services.

23:15 – Having the ability to utilize the skills and perspective of your team members and challenging them to utilize yours will give you a good result.

24:40 – Episode closing.






Martin Plumlee Deep Dive Episode Show Notes










In this episode of Impact Teams Radio, Implementation Rabbi Tony Sherman interviews returning guest Martin Plumlee, Nashville Equity Partner at Career Partners International.


Martin Plumlee on Military Ideals That Can be Leveraged in Business and Life


Introduction of Episode

0:26 – Tony introduces Martin

1:36 – Martin talks about how West Point shaped him to be the leader that he is today

3:00 – Martin talks about their training in West Point

4:57 – Martin explains what lead him to the path of executive recruiting

6:04 – Tony and Martin discuss what makes Martin’s job interesting and what keeps it fresh

7:31 – Martin explained how he made the decision to go to the entrepreneurial side of the field

8:34 – Tony highlighted how to succeed in the business of executive recruiting

8:58 – Martin discusses what helped him succeed in the business

9:59 – Tony talks about his son who is also serving in the marines just like Martin and how his son is transforming into a wise individual.

12:36 – Tony and Martin discuss what it’s like to be a leader being away from your family

15:18 – Tony and Martin discuss what it’s like transitioning from serving in the military to the private or business sector

18:19 – Martin shares the core lessons and the things that the listeners need to practice to become a better leader

19:29 – Martin shares his must-read books

21:28 – Episode closing

Tim Hagen on a Coach that Walks the Talk Show Notes

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In this episode of Impact Teams Radio, Implementation Rabbi Tony Sherman interviews guest Tim Hagen. They talked about how a coach can give impact to an individual by walking the talk.


Tim Hagen on a Coach that Walks the Talk


Introduction of episode


0:32 – Tony introduces guest Tim Hagen.

1:40 – Tim introduces himself and talks about where his passion for coaching came from.

3:45 – “If you invest in other people, they will ultimately invest in themselves.” –Tim Hagen

5:00 – Tim shares one of his success stories.

7:55 – Tim talks about his second success story and said that he also learned a great lesson.

12:10 – Tony and Tim talk about how often does a manager invest time in an employee.

14:10 – “People will not arbitrarily get better.”

14:40 – Tim discusses the definition of coaching.

16:54 – Tim talks about his Reflective Coaching technique.

19:48 – Tim discusses how he grew and developed to become a leader and a choach.

22:45 – Episode closing

Leveraging Outsourcing and Captive Centers Show Notes


In this episode, Tony Sherman interviews return guest Dave Vanz. They talked about Leveraging Outsourcing and Captive Centers. Dave Vanz is the Sales and Marketing Manager of Intego Group, LLC.


Dave Vanz on Leveraging Outsourcing and Captive Centers


Introduction of episode

00:27 – Tony introduces returning guest, Dave Vanz.

00:55 – Dave discussed the leveraging and captive centers.

02:32 – Discussion about “freelancers” and its disadvantages.

02:50 – Dave describes the difference between freelancers and their outsourcing developer.

04:50 – Dave explained further the process of the captive center in which they will set up an office for your employees without paying for it.

09:30 – Tony inquires about how to start a captive center to maximize the long term success.

12:08 – The team is composed of members with different jobs and responsibilities for the client.

15:13 – The team will be using a software to monitor the projects; software that has been proven and tested.

17:03 – Tony asked about how to deal with the communication when it comes to captive centers.

21:02 – The client likes the system since it has been designed for them; to suit their needs.

22:06 – The team with the client needs constant communication to build relationship and eventually trust and success.

23:09 – Tony inquires about the situation of the people of Ukraine where the captive team is based.

24:57 – Dave ensures that the clients that the system has back-up plans whenever situations are not suitable and can reset in 24 hours.

27:50 – Episode closing

Howard Shore on Building Core Values Show Notes


In this episode of Impact Teams Radio, Implementation Rabbi Tony Sherman interviews return guest Howard Shore, President and Executive Coach at Activate Group.

 Howard Shore on Building Core Values


Introduction of Episode

00:23 – Tony introduces guest Howard Shore.

1:05 – Howard shares his unique experience with being the leader of his son’s cub scout pack.

5:36 – “If you want to see how good your leaders really are, get them to work at volunteer organizations.”

6:15 – Tony and Howard talk about companies that do well on paper but do not necessarily have a great core.

8:32 – Howard talks about how to discern companies that have a healthy core and those that don’t have one.

10:30 – Conversation about warning signs when a company’s core values are not where it should be.

12:49 – “People will see what you do, they won’t see what you say.”

13:16 – Howard talks about the lessons that leaders need to pay attention to.

16:02 – Howard talks about how long it would take to achieve sustainable development when starting to build core values.

19:01 – Addressing issues in core values.

20:32 – Howard shares a good Core Value story.

25:23 – Episode Closing