In this interview you have the pleasure of getting to know Daniel Brown who has worked in a variety of marketing, sales, operation management, and other leadership positions within a number of small and large consulting firms. There are a number of insights that can be learned from Dan’s experiences.
One of Dan’s proudest moments in business that gave him the most pleasure was taking over as a director of sales for a company in the UK that was doing poorly and losing money. Within six weeks, he had the ability to turn it around and make it stop losing money using focused communication with the company leadership.
This is contrasted with his most difficult struggle in taking a role at a company that was unable to deliver to its primary customers. The leadership of the business was across the ocean without the ability to listen to the issues that Dan was facing. Being placed in this type of position with virtual teams can be extremely difficult to anyone.
There is analysis about why these situations were so different and what can be done about it when facing these types of problems. Dan talks about the valuable leadership lesson of having the ability to sit down face to face with company leadership and selling them on the problems you are facing. This is one of the key differences between these two scenarios.
In terms of defining success as a leader and sharing leadership training, Dan feels that a few areas can be used to measure failure or success. This requires looking at the financial figures, strategic understanding of what is important or critical versus what is not important, and the ability to understand where to place your efforts. Plus the true goals of the leadership as opposed to just the published ones. A deep understanding of the drivers of the core leadership, is an enabling insight allowing any aspiring leader to achieve their full potential.
Learn more about handling virtual teams from our interview with Darlene Lee on another episode of Impact Teams Radio.