In this episode of Impact Teams Radio, Tony interviews Fabio Agostini from Monaco, CIO at Silversea Cruises.
To listen to the episode, click the link below.
2:30 – Fabio’s favorite quote.
3:18 – Fabio introduces and talks about himself.
4:50 – Every customer should get the premium service and experience of the company.
5:20 – Fabio talks about his successes
7:15 – Fabio talks about how his team encountered and beat the Millennium Bug.
9:45 – Tony shares how to take advantage of problem solving investment.
10:25 – Fabio shares how to set an example to your subordinates.
11:19 – Fabio talks about his other success stories.
13:50 – Fabio talks about the lessons he learned while he was working in the I.T. department of previous companies.
15:00 – Fabio talks about how different cultures have different work attitudes and approaches.
16:00 – Fabio shares about the struggles he had when he was still developing as a leader.
20:00 – Fabio talks about how to recover from a failure.
23:25 – Fabio discusses the story on how he became a leader.
24:38 – Perfect is the enemy of good.
25:20 – Episode Closing