Mark Miller Insider Tips on Behavioral Dynamics and Common Language Show Notes


In this episode of Impact Teams Radio, Implementation Rabbi Tony Sherman interviews returning guest, Mark Miller.  Mark is the vice president of marketing of Emergenetics International.


Mark Miller Insider Tips on Behavioral Dynamics and Common Language


Introduction of Episode

00:23 – Tony introduces returning guest, Mark Miller.

1:18 –  Tony summarizes the previous interview and talks about authentic leadership.

1:40 – Mark talks about behavioral dynamics.

3:34- The things that people overlook about behavioral dynamics that may have a big impact on the performance of the team.

5:50 – Tony asks what is the relation between engagement and the team’s performance.

6:10 – “You will run the risk of losing engagement when people feel that their ideas are not being heard or recognized.”

8:24 – Mark talks about how to deal with different perspectives on a daily basis as a leader.

8:48 – Discussion about information that will allow the team to respond in a way that will fit to their behavioral dynamics.

11:36 – Conducting a weekly meeting or brainstorming will make the team feel valued and honored which can make a good impact.

13:34 – Tony asks how to start an organizational culture that will improve one on one relationship with virtual team members.

15:36 – When there is culture and awareness among the team, that’s where common language is formed among the client and team members.

16:21 – Asking directly the team members about their thoughts and ideas for a certain matter will create a bond, reduce friction and make them feel involved.

17:20 – Tony talks about the risk in building a common language like initial effectiveness.

19:20 – When you are able to build a common language, you are able to create an open arena where people can come with different perspective, then you can create trust, reduce friction and build strong relationships.

22:12 – You must be able to guide your team to explore new ways of thinking and help them get new perspective to improve their professional services.

23:15 – Having the ability to utilize the skills and perspective of your team members and challenging them to utilize yours will give you a good result.

24:40 – Episode closing.






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