In this episode of Impact Teams Radio, Implementation Rabbi Tony Sherman interviews returning guest, Mark Miller. Mark is the vice president of marketing of Emergenetics International.
Introduction of Episode
00:23 – Tony introduces returning guest, Mark Miller.
1:18 – Tony summarizes the previous interview and talks about authentic leadership.
1:40 – Mark talks about behavioral dynamics.
3:34- The things that people overlook about behavioral dynamics that may have a big impact on the performance of the team.
5:50 – Tony asks what is the relation between engagement and the team’s performance.
6:10 – “You will run the risk of losing engagement when people feel that their ideas are not being heard or recognized.”
8:24 – Mark talks about how to deal with different perspectives on a daily basis as a leader.
8:48 – Discussion about information that will allow the team to respond in a way that will fit to their behavioral dynamics.
11:36 – Conducting a weekly meeting or brainstorming will make the team feel valued and honored which can make a good impact.
13:34 – Tony asks how to start an organizational culture that will improve one on one relationship with virtual team members.
15:36 – When there is culture and awareness among the team, that’s where common language is formed among the client and team members.
16:21 – Asking directly the team members about their thoughts and ideas for a certain matter will create a bond, reduce friction and make them feel involved.
17:20 – Tony talks about the risk in building a common language like initial effectiveness.
19:20 – When you are able to build a common language, you are able to create an open arena where people can come with different perspective, then you can create trust, reduce friction and build strong relationships.
22:12 – You must be able to guide your team to explore new ways of thinking and help them get new perspective to improve their professional services.
23:15 – Having the ability to utilize the skills and perspective of your team members and challenging them to utilize yours will give you a good result.
24:40 – Episode closing.